In order to provide HotSpot Express services to our customers, we require Information regarding our customers’ users. This includes name, address, email address, telephone number, credit card information, and, depending on the HotSpot Express services ordered, other information that can be used to identify and contact you. We use this Information in the following ways:
HotSpot Express provides some of its services through contractual arrangements with affiliates, service providers, partners and other third parties (collectively, “Services Partners”). For example, HotSpot Express's Email service is made available through a contract email services provider. If you've subscribed to any of our contracted content or services, you should be aware that we share Information with these third party Services Partners in order to ensure your access to the HotSpot Express services that you have ordered. Many Services Partners have adopted their own privacy policies, which are not subject to control by HotSpot Express. However, to protect HotSpot Express customers, HotSpot Express contractually prohibits its Services Partners from using the Information that we collect except as necessary to provide HotSpot Express services to you.
We may use other companies, agents or contractors to perform services on our behalf as well, such as processing credit card transactions. We also provide postal addresses to the Indian Post Office for delivery purposes. In the course of providing such services, these other companies may have access to your Information. These companies are not permitted to use your Information except for the purpose of providing the services we request of them.
HotSpot Express takes information security very seriously and uses reasonable measures to protect your Information from unauthorized access, including storing all the Information we gather from you in secure databases. However, no security system can be guaranteed to be 100% secure, and therefore we cannot guarantee the security of your Information or assume liability for improper access to it. By using the HotSpot Express web site, or providing Information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our web site.
You should never disclose your password to any third parties. If you lose control of your password, you may lose substantial control over your Information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.